Disclaimer

UnSently Website Disclaimer
Last updated: December 3, 2025

This Disclaimer (“Disclaimer”) applies to the use of UnSently and the website https://unsently.com (the “Site”), operated from Texas, USA.

By using the Site, you agree to this Disclaimer, our Terms & Conditions, and our Privacy Policy. If you do not agree, you should not use the Site.

1. Not Therapy, Not Medical Advice, Not Professional Advice

UnSently is a platform for personal expression, reflection, and storytelling thr style=”background-color:#fff”ough “unsent letters,” comments, and related content.

  • UnSently is not a medical, psychological, psychiatric, therapeutic, or counseling service.

  • Nothing on the Site is intended to:

    • Diagnose, treat, cure, or prevent any disease or condition.

    • Provide mental health treatment or professional counseling.

    • Replace a relationship with a licensed therapist, counselor, doctor, or other qualified professional.

Any content you read on UnSently (including letters, comments, replies, or general information) is not professional advice of any kind—medical, mental health, legal, financial, or otherwise.

If you need professional help, you should seek it from a qualified professional in your area.

2. No Crisis or Emergency Support

UnSently does not provide crisis support, emergency services, or real-time intervention of any kind.

  • If you are in crisis, feeling unsafe, thinking about self-harm, or believe someone else is in danger, you must contact:

    • Your local emergency number (such as 911 in the United States), or

    • A crisis hotline or licensed professional in your area.

Do not use UnSently for emergencies.
The Site may be unavailable at any time due to maintenance, outages, or technical issues, and no response time is guaranteed.

3. User-Generated Content and Personal Responsibility

Much of the content on UnSently is user-generated:

  • Letters, comments, replies, and other posts are created by users, not by UnSently.

  • We do not routinely pre-screen all content.

  • We do not guarantee that any content is accurate, complete, helpful, or safe for you personally.

By using the Site, you acknowledge and agree:

  • You are solely responsible for how you interpret, use, or react to content found on UnSently.

  • Any decisions you make based on content from the Site are your own responsibility.

  • You will not rely on UnSently as a substitute for professional advice, diagnosis, or treatment.

If anything you read on the Site is upsetting, triggering, or confusing, you should consider talking with a qualified therapist, counselor, doctor, or trusted person in your life.

4. Sensitive and Personal Information

UnSently is built for emotional expression—but it is still an online platform.

Please use wisdom and caution about what you share:

  • Do not post highly sensitive information such as:

    • Social Security numbers or other government IDs

    • Full credit card or bank details

    • Passwords or login information

    • Home addresses and personal contact details you do not want others to see

  • If you choose to share personal stories, experiences, or details about yourself and others, you do so voluntarily and at your own risk.

We cannot control what other users might do with information that you choose to make public.

5. No Guarantees or Promises of Results

UnSently does not make any guarantees about:

  • Emotional healing

  • Mental health improvement

  • Relationship outcomes

  • Any specific result from using the Site

You may find the platform helpful, neutral, or unhelpful—that will depend on your own situation, history, and how you use it.

Any testimonials, stories, or experiences shared by others are individual experiences, not promises that you will have the same results.

6. Third-Party Links, Services, and Social Login

The Site may contain:

  • Links to third-party websites, apps, or services

  • Integrations with providers such as Facebook for social login

We do not control or endorse any third-party content, products, or services. Your use of third-party sites is at your own risk and subject to their own terms and policies, not ours.

Removing the “UnSently” app from Facebook or another social provider does not automatically delete your UnSently account or data.
For account and data deletion details, please see:
https://unsently.com/account-deletion/

7. No Warranties

To the fullest extent permitted by law, UnSently makes no warranties of any kind, express or implied, regarding the Site, including but not limited to:

  • Warranties of merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy, completeness, or reliability of any content

The Site is provided on an “as is” and “as available” basis. We do not guarantee that:

  • The Site will be uninterrupted, secure, or error-free.

  • Defects will be corrected.

  • The Site or the server that makes it available are free of viruses or other harmful components.

You use the Site at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, UnSently, its owners, operators, employees, and affiliates will not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages,

  • Any loss of profits, data, goodwill, or other intangible losses,

arising out of or related to:

  • Your use of or inability to use the Site,

  • Any content you read, post, or rely on,

  • Any actions you take or refrain from taking based on content found on the Site,

  • Any unauthorized access to or use of our servers and/or any personal information stored therein.

If you are dissatisfied with any part of the Site, your sole remedy is to stop using it.

9. Legal Jurisdiction

UnSently is operated from Texas, USA.
By using the Site, you agree that any disputes or legal claims relating to this Disclaimer, the Site, or our services will generally be handled under applicable U.S. and Texas law, as described further in our Terms & Conditions.

10. Changes to This Disclaimer

We may update this Disclaimer from time to time. When we do:

  • We will change the “Last updated” date at the top.

  • We may also post a notice on the Site or notify you by email when appropriate.

Your continued use of the Site after any changes means you accept the updated Disclaimer.

11. Contact

If you have questions about this Disclaimer, please contact: