Community Guidelines & Acceptable Use Policy

UnSently Community Guidelines & Acceptable Use Policy
Last updated: December 3, 2025

These Community Guidelines & Acceptable Use Policy (“Guidelines”) apply to your use of UnSently and the website https://unsently.com (the “Site”). They are meant to keep UnSently a safe, respectful place for emotional expression.

By using the Site, you agree to follow these Guidelines, along with our Terms & Conditions, Privacy Policy, Disclaimer, and Copyright & DMCA Policy.
If you do not agree, you must not use the Site.

1. Purpose of UnSently

UnSently is a space to write and share “unsent letters,” reflections, and related content. It is:

  • For personal expression and storytelling

  • For processing emotions in a healthy, honest way

  • For connection and support—not for attacking, harassing, or exploiting others

UnSently is not therapy, medical treatment, or crisis support.

2. Be Respectful and Responsible

You are responsible for everything you post and do on UnSently. You agree to:

  • Treat other users with basic respect, even when you disagree

  • Use the platform for honest expression, not harm

  • Follow all applicable laws (local, state, national, international)

You also understand that:

  • Other users’ stories may be sensitive, personal, or raw

  • You read and interact at your own emotional discretion

If something is triggering, it’s okay to scroll away or log off.

3. Content That Is Not Allowed

To protect the community (and you), the following types of content and behavior are not allowed on UnSently:

3.1 Harassment, Bullying, and Thr style=”background-color:#fff”eats

  • Targeted insults, name-calling, or campaigns to shame or humiliate someone

  • Stalking, doxxing (sharing someone’s private info), or encouraging others to harass a person

  • Threats of violence, harm, or damage to people or property

3.2 Hate, Discrimination, and Extremism

  • Attacks or slurs based on race, ethnicity, nationality, religion, sex, gender, gender identity, sexual orientation, disability, or similar characteristics

  • Advocacy of violence or exclusion against a protected group

  • Promotion of extremist organizations or ideologies

You can talk about painful experiences with prejudice or abuse—but not promote hatred or violence.

3.3 Self-Harm and Suicide Promotion

You may share your feelings and struggles, including about self-harm or suicide, in a reflective way. However, the following is not allowed:

  • Encouraging someone to self-harm or commit suicide

  • Detailed instructions, tips, or methods for self-harm or suicide

  • Romanticizing or glorifying self-harm

If you or someone else is in immediate danger, do not rely on UnSently. Call emergency services or a crisis line.

3.4 Sexual Content Involving Minors

Strictly prohibited:

  • Any sexual content involving minors (under 18)

  • Sexualization of minors, even in “fictional” form

  • Child sexual abuse material (CSAM) in any form

We will report illegal content to the appropriate authorities where required.

3.5 Adult Sexual Content and Pornography

UnSently is not a pornographic or explicit sexual content site. You may mention relationships and intimacy in a non-graphic, narrative way, but you may not:

  • Post explicit sexual descriptions or pornographic content

  • Post sexually explicit images or links to such content

  • Use the platform to solicit sexual services

3.6 Violence and Graphic Content

  • Detailed, gory, or graphic descriptions of violence are not allowed

  • Sharing experiences of abuse, trauma, or violence is allowed in a non-gratuitous, non-glorifying way

When in doubt, leave out graphic details.

3.7 Illegal Activities

You must not use UnSently to:

  • Buy, sell, or promote illegal drugs, weapons, or other contraband

  • Plan or encourage criminal activity

  • Launder money, run scams, or defraud others

Talking about your past mistakes is fine. Encouraging others to commit crimes is not.

3.8 Spam, Scams, and Unwanted Promotion

  • Bulk or repetitive posting of the same content

  • Unsolicited advertising or promotion of products/services

  • Phishing attempts or fake impersonations to steal information

If you want to recommend a resource (book, site, service), do it in a normal, non-spammy way and only where it fits naturally.

3.9 Impersonation and False Identity

  • Pretending to be another person, public figure, or UnSently staff

  • Creating accounts designed to mislead or trick others

Using a pen name or pseudonym is fine, as long as you’re not pretending to be a specific real person.

3.10 Intellectual Property Infringement

  • Posting content you don’t have the right to use (copied books, articles, lyrics, etc.)

  • Uploading or pasting content that clearly violates someone else’s copyright

If you believe your copyright is being infringed, please see our Copyright & DMCA Policy.

4. Privacy and Personal Information

UnSently is a public or semi-public space, depending on how you share your content. To protect yourself and others:

  • Do not post someone else’s private information (full name, address, phone number, email, workplace, etc.) without consent

  • Be cautious about how much of your own personal info you share

  • If you include details about real people, consider changing names and identifying details

We are not responsible for what others may do with information you voluntarily share.

5. License You Grant to UnSently for User Content

When you post or submit content on UnSently—such as letters, comments, replies, or other text or media (“User Content”)—you:

  • Retain your copyright in your User Content; but

  • Grant UnSently a broad license to use that content, as described below.

By submitting, posting, or displaying User Content on or though the Site, you grant UnSently a worldwide, perpetual, irrevocable, non-exclusive, transferable, sublicensable, royalty-free license to:

  • Use, host, store, reproduce, modify, adapt, edit, translate, and create derivative works from your User Content;

  • Publish, distribute, publicly display, and publicly perform your User Content in any medium or format, now known or later developed;

  • Use your User Content in connection with operating, improving, promoting, and marketing UnSently and related projects.

This includes, without limitation, UnSently’s right to:

  1. Use your letters, comments, and other User Content (or edited/shortened versions) in:

    • Printed books

    • E-books and digital downloads

    • Audiobooks or spoken recordings

    • Courses, workshops, or trainings

    • Other written, audio, or visual publications or projects

  2. Combine your User Content with other content, change names or identifying details, and edit for length, clarity, style, or format, including:

    • Changing or removing names, locations, and other identifiable details

    • Grouping multiple users’ stories into a single work

    • Adding headings, commentary, or transitions around your content

  3. Use your User Content for:

    • Marketing and promotional materials (for example, quotes or excerpts on websites, social media, or ads)

    • Internal research and product development (for example, understanding themes and needs that appear in users’ letters)

5.1 No Compensation or Approval Required

By using UnSently and submitting User Content, you understand and agree that:

  • You are not entitled to any payment, royalties, or other compensation of any kind from UnSently, now or in the future, for our use of your User Content as described in these Guidelines, our Terms & Conditions, and our Copyright & DMCA Policy.

  • UnSently is not required to:

    • Notify you each time your User Content is used,

    • Seek your approval before using it in a book, publication, or project, or

    • Credit you by name (though we may choose to credit or anonymize at our discretion).

If we do use a name or label, we may use a display name, pseudonym, or anonymous label such as “Anonymous,” “UnSently Member,” etc.

5.2 Privacy and Anonymity in Practice

We recognize that UnSently is used for deeply personal and emotional stories. While the legal license above is broad, our intent is to treat your content with care.

  • When using User Content in books, materials, or promotional content, we may change or remove names and details that could reasonably identify you or another person.

  • Our aim is to preserve the story’s meaning while protecting privacy, but the legal permission you grant remains as stated.

If you have a serious concern about specific content you posted and how it may be used, you can contact us at support@unsently.com. We will review your request, but this does not revoke or cancel the license already granted.

6. Moderation and Our Rights

To keep UnSently safe and functional, we reserve the right, at our sole discretion, to:

  • Edit, move, or remove any content that violates these Guidelines or our other policies

  • Limit, suspend, or terminate accounts that break the rules

  • Take action with or without prior warning

  • Disable or restrict certain features for individuals or for the platform as a whole

We are not obligated to:

  • Monitor all content at all times

  • Explain every moderation decision in detail

  • Host any specific piece of content or allow any specific user to remain

We may also cooperate with law enforcement or relevant authorities if required by law or if we believe someone is at serious risk of harm or engaging in serious illegal activity.

7. Reporting Problem Content

If you see content that:

  • Violates these Guidelines

  • Harasses or theatens someone

  • Involves self-harm encouragement, minors, or illegal activity

…please report it using any reporting tools on the Site or contact us at:

Please include:

  • A link/URL to the content

  • A brief description of the issue

  • Any relevant screenshots (if needed)

We will review reports and take action at our discretion. We can’t guarantee a particular outcome or timeline for every report, but we do take them seriously.

8. Your Agreement

By using UnSently, you agree that:

  • You will follow these Community Guidelines and all other UnSently policies.

  • You understand that violating these rules may lead to warnings, content removal, feature limits, or account termination, at our discretion.

  • You understand we may update these Guidelines from time to time, and your continued use of the Site after changes take effect means you accept the updated version.

9. Changes to These Guidelines

We may update these Guidelines periodically.

  • When we do, we will update the “Last updated” date at the top.

  • We may also post a notice on the Site or notify you by email when appropriate.

10. Contact

If you have questions about these Guidelines or how they apply to your use of UnSently, you can contact us at: